Contact NUTV

If you are having problems viewing the NUTV webstream, please use the form below or contact nutv@neu.edu

Frequently Asked Questions

What happened to the Crime Log and other videos that say they're offline?
These videos had to be pulled for copyright violation. Hopefully one day they will be redubbed and brought back to life for your viewing pleasure.

What do I need in order to view the NUTV webstream?
You must have Flash 7 or higher installed on your sytem.

I cannot see the video.
Please email us with your browser settings and we will further assist you.

I cannot hear the audio.
Please email us with your current audio settings and we will further assist you.

The video continuously stops and says 'buffering'
this means that your internet connection is too low to stream the video. Close other online programs such as AIM, file sharing software, or other browser windows and refresh the movie.

The video is coming in all pixelated.
This is due to the compression settings used when the video was uploaded. Please email us and we will fix it.